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Payment
PAYMENT PROCEDURES
OVER-THE-COUNTER
1) Payor needs to provide the name of the Principal Member, Agreement Number, Amount of Payment, Due Date, and if available, the Statement of Account, especially if paying outside of Head Office.
2) Payments are accepted in Cash and Checks covered by local and regional clearing of the Central Bank of the Philippines.
3) Out-of-Town Checks are not allowed since collection time takes at least a month from date of deposit, to be credited to our account plus the high out-of-town bank fee charges being deducted.
4) Cashier prepares the corresponding Official Receipt based on given information. Original copy of the Official Receipt which is the Client's Copy is given to the Payor.
PHILPLANS OFFICES NATIONWIDE
Same as above except that a PhilPlans Official Receipt will be given to the Client. If Client wants to have a PhilCare Official Receipt, then the Client needs to surrender the copy of PhilPlans Official Receipt before it can be replaced with a PhilCare OR.
BANKS (BPI, BDO, UNION BANK, UCPB), LBC, AND M. LHUILLER OFFICES
Payor needs to provide name of the Principal Member, Agreement Number, Amount of Payment, Due Date, and if available, the corresponding Statement of Account.
Payments are accepted in Cash and Checks covered by local and regional clearing of the Central Bank of the Philippines, except for M. Lhuiller which accepts cash payments only.
A copy of the validated bank deposit slip will be given to the Client for payments made through the Banks.
For LBC and M. Lhuiller, a validated payment slip will be issued to the Client.
PhilCare will issue the corresponding Official Receipt upon receipt of the payment information the following morning from the Banks, LBC, and M. Lhuiller.
Official Receipts for individual accounts are on-file with the Treasury Control Office and will be released only upon request of the Member or servicing Agent.
For Baby Group and Group account payments, Official Receipts are sent to the Collection Department or sent directly to the client via messenger or courier, if requested.
OVER-THE-COUNTER CREDIT CARD PAYMENT (HEAD OFFICE BUSINESS CENTER ONLY)
Payor presents the credit card to be used with validity period not expired, together with a valid ID. Credit cards may be used in paying the membership fees of immediate family, namely, spouse, children, brothers/sisters and parents only. Same over-the-counter procedures will apply.
CREDIT CARD AUTO-DEBIT ARRANGEMENT (CCADA)
Client has to duly accomplish, sign, and submit the enrollment form together with 2 copies of valid IDs, including front and back photocopy of the credit card being applied for CCADA.
For new business accounts, initial payment has to be made via over-the-counter payment or through the other payment centers. Succeeding payments may be via CCADA.
For renewal accounts, so long as the enrollment form is submitted upon renewal date, 2 to 3 days time, we can effect the charging via CCADA. Otherwise, initial renewal payment has to be done over-the-counter payment.
POST-DATED CHECK PAYMENTS
Client may issue us post-dated checks covering the membership for a period of one (1) year. PhilCare shall issue a Temporary Receipt to acknowledge receipt based on the total number of checks given.
As the check payment falls due, Cashier will issue the corresponding Official Receipt. Client's Copy of the Official Receipt will be mailed to the Client after the check has been cleared by the bank.
PHILCARE PAYMENT CENTERS
PHILCARE OFFICESMETRO MANILA
PhilCare Head Office
7/F PhilPlans Corporate Center
1012 North Triangle Drive
Bonifacio Global City, Taguig
Tel. No.: (+632) 802-7333 loc. 17219
VISAYAS
PhilCare Cebu Office
Unit 101-C G/F Keppel Center
Samar Loop corner Cardinal Rosales Avenue
Cebu Business Park, Cebu City
Tel. Nos.: (+6332) 231-7114 / 239-0917
PhilCare Bacolod Office
2F Avenue Suites, 12th & Lacson Streets,
Bacolod City
Tel. No.: (+6334) 435-2764
MINDANAO
PhilCare Davao Office
3/F FTC Medical Tower
1034 Mt. Apo Street, Davao City
Tel. No.: ((+6382) 227-9809
PHILPLANS OFFICES NATIONWIDE
NATIONWIDE BRANCHES OF THE FOLLOWING BANKS:
- BANK OF THE PHILIPPINE ISLANDS
- BANCO DE ORO BRANCHES NATIONWIDE
- UNION BANK OF THE PHILIPPINES BRANCHES
- UNITED COCONUT PLANTERS BANK
LBC BRANCHES NATIONWIDE (Except those located in SM Malls)
M. LHUILLER OFFICES NATIONWIDE
OVER-THE-COUNTER CREDIT CARD SWIPING AT THE HEAD OFFICE BUSINESS CENTER
CREDIT CARD AUTO DEBIT ARRANGEMENT (Visa, MasterCard, American Express, JCB)
- With prior enrollment to this payment facility.
- Submit Enrollment Form to Head Office Business Center.
POST-DATED CHECK PAYMENTS
-Submit post-dated checks to Head Office Business Center c/o the Cashier.
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